We will not process requests that are too broad or too vague. When a request is made, please take note to complete the entire form, including:
- Listing the name of the issuing authority and agent, email address, and direct contact phone number. (In the United States, the email address must be from a law enforcement domain.)
- Providing the email address, phone number, OR precise username for the Clubhouse user(s).
- Specifying the requested records, including particular data categories and date limitations (where relevant).
- Including the pertinent legal documents behind the disclosure or preservation request.
If the request is regarding an emergency disclosure request or child endangerment matter , please clearly specify this in the message to Clubhouse so we can address these matters expeditiously and effectively. On matters relating to child endangerment, please also include relevant NCMEC report identifiers.
We strongly recommend government and law enforcement agencies contact us through our online form. If filing a request online is infeasible, we also process requests by mail at:
548 Market Street, PMB 72878
San Francisco, CA 94104-5401
Additional Country-specific Resources